At Nest, we want you to be completely satisfied with your purchase. If you’re not happy for any reason, our hassle-free return policy ensures a smooth process.
Eligibility for Returns
- You can return items within 30 days of receiving your order.
- Items must be in their original, unworn condition with all tags and packaging intact.
- Sale items, clearance products, and gift cards are non-returnable.
How to Return
- Initiate a Return: Visit returns.nestfashion.com and fill out the return form.
- Receive a Return Label: For domestic orders, a prepaid return label will be provided. International customers are responsible for return shipping costs.
- Ship the Item: Use the return label and send the item back to us in its original packaging.
Refunds
Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Exchanges
We offer exchanges for the same item in a different size or color. If you’d like an exchange, please contact us at [email protected] within the return period.
Damaged or Incorrect Items
If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours, and we will arrange a replacement or refund.